Try restarting the Hotspot device, and re-opening the EdaTec/Helium app. Wait for the Hotspot device to boot up fully (wait for the steady white light) and try again. You may need to repeat this step several times. Once paired and set, you will not have to run through this step again.
The main reasons for this are:
- It’s not yet synced to the Helium blockchain. In this case you have to wait until it is synced before it can start mining.
- There are no miners around you.
- Miner is in a basement or other location where it cannot talk to other miners.
Here are a few issues that might cause zero witnesses.
- Antenna connected? Check to see if your antenna is connected to the input connector either directly or if you’re using a cable, then ensure that it’s got the appropriate connector.
- Are there any miners nearby? Check Helium explorer to see if there are in fact hotspots in your neighborhood or close enough that you will be able to see them.
- Are the miners that you usually witness online and transmitting beacons? This might be an issue if you rely on witnessing only one or two hotspots for HNT earnings. If you rely on beacons from say 10 different miners, then you can expect that a few of them will always be online.
- Is your miner in a basement? If so then it’s recommended that you move it to the highest location you can get to and preferably with an antenna upgrade.
- Did you just relocate your miner? If that’s the case, then make sure you asserted your new location and give it a couple of days to settle into its new digs and start witnessing
- You just joined the Helium network. If this is a new miner and you’ve turned it on recently, it has to sync to the block chain before it can mine tokens. We have discussed how long a Helium hotspot takes to sync in this post here.
- Your miner may be offline. This is a common problem for Helium miners. They can sometimes drop off the network.
Two key things that determine the earning potential.
- The placement of the HotSpot:
- This is the location of the HotSpot.
- Marking sure the location of the HotSpot is an adequate distance away from any other miner.
- Helium Explorer is a great tool to determine the location.
- The coverage offered by the HotSpot:
- The antenna used with the HotSpot and the elevation from the ground determine the coverage offered by the HotSpot
On the Helium Network, participants earn HNT by mining and building coverage for The People’s Network using compatible Hotspots.
Hotspot miners earn HNT in two different ways:
- Proof-of-Coverage: Hotspots on the network are randomly and automatically assigned Proof-of-Coverage tests to complete. Passing and witnessing tests earns HNT. You can read more about the mechanics of PoC on the Helium website (opens new window).
- Relay Device Data: Hotspots earn HNT for transferring device data over the network. The more device data a Hotspot transfers, the more it earns. There are more details on the Helium website (opens new window).
Hotspot visibility and participation in the network directly correlate with the rewards earned.
Some external factors include the number of hotspots nearby you, and the hotspot density. These can both affect your rewards
If your Helium miner is offline
- Check your internet connection
- Make sure that your miner is close enough to the Wi-Fi access point so that it can stay connected
- Whenever possible connect using an Ethernet cable
In many cases, the answer to this is Yes. The stock antenna has a gain of 2.5dBi. In order to reach further you need an antenna with higher gain. I have a couple of hotspots and in both cases. I've upgraded from the stock antenna to ones with higner gain (dBi). However I recommend using your stock antenna for a couple of weeks to establish a baseline of performance prior to upgrading.
- White: Hotspot is booting.
- Yellow: Connected to power but not connected to the internet.
- Blue: In bluetooth mode. Hotspot can be detected by the Helium app.
- Green: Hotspot is successfully added onto the People's Network, and it's connected to the internet.
No. If you are certain that internet connectivity is stable, you do not have to do anything.
The light will go back to green on its own.
To ensure your miners are connected via ethernet:
- Unplug the miner.
- Insert the ethernet cable into the correct port on the miner.
- Plug the power cable back into the miner. It should now connect via ethernet instead of WiFi.
Turn off your cell phone's Bluetooth and unplug the power adapter. Wait for a minute and start over.
Using the pin to press through the BT button can sometimes be tricky. Make sure the pin is positioned on the button for five seconds. If it does not work, unplug the power adapter, wait for a minute, and start over.
EDA-IoT Hotspot has RP-SMA female connector, and the antenna is with RP-SMA male connector.
No. 5.5*2.1mm, 12V DC power adapter is used to power the unit.
You can only add EDA-IoT Hotspot to Helium blockchain.
- Add your Helium Wallet by Deeplink Helium Wallet
- Add EDA-IoT Hotspot that is the same as Helium App
- Submit the add Hotspot transaction to Helium App for confirmation
EDA-IoT App only supports adding EDA-IoT Hotspot to helium.